Carbon & Finch, a trusted expert in Microsoft Dynamics AX, was approached by Baldwin Technologies in the UK. They had previously implemented Microsoft Dynamics AX with the help of an offshore team but faced significant issues due to improper configuration. This resulted in a strain on the business’s liquidity and overall performance.

To address the challenges, our team of experts conducted a comprehensive analysis of the existing configuration. We quickly identified several configuration issues that were hampering the system’s effectiveness. As a result, we set up a 3-month project to completely reconfigure and optimise the implemented solution.

The benefits of our reconfiguration efforts became apparent within just 8 weeks. Baldwin Technologies experienced a significant improvement in liquidity and a better understanding of project transactions and reporting. Additionally, the master planning team could now effectively manage and interpret proposed purchase orders.

Since partnering with Carbon & Finch 10 years ago, Baldwin Technologies continues to rely on us as their trusted support and maintenance partner in the UK and Japan. Our expertise in Microsoft Dynamics AX has enabled us to provide ongoing assistance and ensure the smooth functioning of their ERP system.