Supervisor checking server event logs

Configuration Services for Microsoft Dynamics

In the realm of business technology and digital transformation, Microsoft Dynamics 365 has emerged as a game-changer. Microsoft Dynamics 365, an amalgamation of customer relationship management (CRM) and enterprise resource planning (ERP) capabilities, is designed to help businesses streamline operations, improve customer interactions, and drive growth. However, the real power of this platform can only be unleashed when it is properly configured and optimised to align with your business needs. This is where Carbon & Finch, an established Microsoft partner, comes into play with their top-notch Microsoft Dynamics configuration services. 

Carbon & Finch: Your Trusted Microsoft Consultancy 

With a proven track record in delivering high-quality, complex solutions for enterprises worldwide, Carbon & Finch specialises in various Microsoft-based technologies, including Microsoft Dynamics 365 CRM, Microsoft SQL Server, Windows Azure, and Cloud-Based Services. Their team of experienced professionals offers comprehensive managed services for Microsoft Dynamics 365, ensuring the smooth operation and optimal performance of your system. 

Carbon & Finch’s Microsoft Dynamics 365 Managed Services 

Proactive Approach 

At Carbon & Finch, they take a proactive approach to managing your Microsoft Dynamics 365 system, aiming to prevent issues before they impact your business operations. This involves continuous system monitoring and maintenance, database optimisation, system backups, and issue resolution. 

Ongoing Support and Enhancements 

Their dedicated support team is available to address any technical issues or system errors that may arise, providing timely and efficient resolutions. As your business evolves, they work with you to identify opportunities for system enhancements and improvements. This includes implementing customisations, integrations, and updates to align your Microsoft Dynamics 365 system with your evolving needs. 

Training and Knowledge Transfer 

Believing in empowerment, Carbon & Finch provides training sessions and knowledge transfer to ensure your team is equipped with the necessary skills to leverage the full potential of Microsoft Dynamics 365. 

Implementation and Customisation 

Implementing and customising the Microsoft Dynamics 365 platform can be complex, but Carbon & Finch’s Microsoft Dynamics 365 finance consultants can guide you through each step of the implementation journey. From planning to deployment, they ensure a smooth and seamless process. 

Key Features of Microsoft Dynamics 365 

Microsoft Dynamics 365


The Sales module of Microsoft Dynamics 365 provides powerful tools to help your sales team manage the entire sales process effectively. This includes lead generation and tracking, opportunity management, and pipeline visibility. 

Customer Service 

The Customer Service module allows you to manage customer inquiries, track cases, and provide timely resolutions. 


The Marketing module enables businesses to create and execute personalised marketing campaigns, manage email campaigns, engage with social media, and automate lead generation. 

Finance and Operations 

The Finance and Operations module allows you to manage your financials, optimise your supply chain, and gain real-time insights into your business performance. 

Benefits of Microsoft Dynamics 365 for Your Business 

Seamless Integration 

Microsoft Dynamics 365 offers seamless integration with other Microsoft products such as Office 365, Power BI, and Azure. This allows for efficient collaboration, data sharing, and improved productivity across departments. 

Scalability and Flexibility 

As your business grows, Microsoft Dynamics 365 can scale with you. It provides the flexibility to customise and tailor the solution to your specific business needs. 

Data-Driven Insights 

Microsoft Dynamics 365 offers advanced analytics and reporting capabilities that provide detailed and actionable insights. 

Enhanced Collaboration 

With Microsoft Dynamics 365, teams can collaborate more effectively. By centralising data and processes, employees can access the information they need and work together seamlessly. 

Improved Customer Engagement 

Microsoft Dynamics 365 enables businesses to deliver personalised and exceptional customer experiences. 

Why Choose Carbon & Finch as Your Microsoft Dynamics 365 Finance Consultant? 

Carbon & Finch: Microsoft Dynamics Consultancy

Expertise and Experience 

As a trusted Microsoft Dynamics 365 finance consultant, Carbon & Finch bring extensive experience and expertise in implementing and customising Microsoft Dynamics 365 solutions. 

Seamless Implementation 

A trusted finance consultant like Carbon & Finch works closely with your team to guide you through each step of the implementation journey. 

Ongoing Support and Training 

After the implementation, Carbon & Finch provides ongoing support and training to ensure your team is fully equipped to utilise Microsoft Dynamics 365 effectively. 

Maximising ROI 

By partnering with Carbon & Finch, you can maximise the return on your investment in Microsoft Dynamics 365. 

Conclusion: Grow Your Business With Microsoft Dynamics 365

Ready to take your business to new heights with Microsoft Dynamics 365? Contact Carbon and Finch, your trusted Microsoft consultancy company specialising in Microsoft Dynamics 365. Our expert consultants will guide you through a successful implementation, seamless integration, and ongoing support to help you unlock the full potential of Dynamics 365. Don’t wait, invest in your business’s success today – reach out to Carbon and Finch and revolutionise your operations and customer engagement! WHERE MICROSOFT TECHNOLOGIES MEET EXPERTISE.